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Deliver that Smile today! To order by phone: Please call ☎: +65 6473 7252. ✉: Contact@smilefloral.com.sg

   

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Delivery Schedule

Standard Delivery

If your delivery schedule falls within our range and with purchases exceeding SGD $60.00, delivery will be free of charge to your intended recipient(s).

To that ensure our products are meticulously prepared, we limit our orders per timeslot. Thus, if you are unable to select the timeslot in accordance to our delivery schedule, we seek your understanding to choose the next available timeslot.

This also applies to the self collection option.

Delivery Schedule

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Mondays To Fridays

(Payment verified BY:)

Earliest Delivery Timeslot                                                                        


12.00am - 11.00am Same day between 10:00am - 3:00pm                                                                
12.00am - 11.00am Same day between 2:00pm - 7:00pm                                                       

11:01am - 11:59pm

Next working day between 10:00am - 3:00pm                                         
   
   

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Saturdays / Eve of Public Holidays                         Earliest Delivery Timeslot                                                                         

(Payment verified between:)

12:00am - 11:00am Same day between 10:00am - 2:00pm                                                      

12:00am - 11:00am

 

11:01am - 11:59pm

Same day between 2:00pm - 7:00pm                                                         

 

Next working day between 10:00am - 3:00pm                                         

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Sundays / Public Holidays

(Payment verified between:)

12:00am - 11:59pm Next working day between 9:00am - 2:00pm
   

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Express Delivery

We seek for your kind understanding that request for specific delivery timings cannot be guaranteed as it depends on the drivers’ delivery routes scheduled for that day. An express delivery is recommended instead.

If delivery is to be made within 3 hours after confirmation outside our delivery schedule, there will be an additional charge of S$20. Please note this is subjected to the availability of drivers. Please call us at (65) 6473 7252. We reserve the right to turn down requests if resources are not available.

 

Redelivery Charges

For redelivery of orders on the same day, a surcharge of S$15 (Incl GST) will be applicable. If redelivery is not made on the same working day, please note that we will have to replace your order to ensure that only the freshest and the highest quality gifts are sent to the recipients. This order is chargeable at 20% discount off the original price and is applicable for all perishable gifts like flowers, fruits & cakes.

 

Charges for Sentosa & Restricted Areas

Kindly note that there will be a delivery charge of S$15 (Incl GST) for the following restricted areas. 

  • Sentosa island

  • Jurong Island

  • All army camps

  • Airport Cargo Complex

  • Airline road

  • All PSA ports

  • All shipyards